Oak Bridge Construction, dba Oak Bridge Restoration & Construction

Effective Date: October 15, 2025

Last Updated: October 15, 2025

1. Introduction

Oak Bridge Construction, dba Oak Bridge Restoration & Construction ("we," "our," or "us") operates the website oakbridgerestoration.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request estimates or consultations
• Contact us via email or phone
• Engage our restoration or construction services

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Property information and project details

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Geographic location data

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process and complete restoration and construction projects
• Communicate with you about our services, appointments, and project updates
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
• PostHog Session Recording: We use PostHog for session recording and analytics. PostHog automatically scrubs sensitive information including payment data, passwords, and personally identifiable information from recordings to protect your privacy.
• Google Ads: We use Google Ads to display relevant advertisements. Google may use cookies to serve ads based on your visit to our website.

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., Google Analytics, PostHog, payment processors).
• Insurance Companies: When working on insurance claims, we may share relevant project information with insurance providers and adjusters.
• Subcontractors: Qualified professionals who assist in completing restoration and construction projects.
• Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for several years for warranty, legal, and business purposes.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of certain data collection and marketing communications
• Complaint: Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Oak Bridge Construction, dba Oak Bridge Restoration & Construction

Email: info@oakbridgerestoration.com

Phone: (205) 216-6113

Mail: P.O. Box 2111, Tuscaloosa, AL 35403

Website: oakbridgerestoration.com